Angel Rollo, M.Eng, is a research associate at L&M Policy Research. Ms. Rollo has experience conducting quantitative and qualitative research and using quality and process improvement tools in the field of healthcare. She currently supports several projects for the Centers for Medicare and Medicaid Services (CMS), through activities such as environmental scans, stakeholder interviews, and quantitative data analyses.
Ms. Rollo currently works with the CMS Office of Minority Health (OMH) to assist health providers and health systems to engage in activities that advance health equity. Additionally, she provides support on CMS’s Division of Value Incentives and Quality Reporting (DVIQR) Program Support (DPS) project, assisting with updates to communication materials for CMS’s value-based payment and public reporting programs for hospitals, and she provides support during the proposed and final rulemaking processes, managing, triaging, and reviewing public comments in response to proposed regulatory action. Additionally, Ms. Rollo supports various consumer research activities, including survey data analysis, individual in-depth interviews, and focus groups, for the Medicare program and the federally-facilitated Health Insurance Marketplace.
Ms. Rollo holds an M.Eng. from Lehigh University in healthcare systems engineering and a B.S. from Lehigh University in bioengineering.