Contracting

Period of Performance: September 15, 2022 to September 14, 2029.

L&M currently holds an indefinite delivery/indefinite quantity (IDIQ) contract with the Centers for Medicare & Medicaid Services (CMS) to conduct qualitative and quantitative research to support the implementation and assessment of CMS communication efforts.

L&M has been awarded the following CRC task order contracts:

• “Consumer Research to Support Marketplace Tools, Outreach, and Education Programs.” The contract includes consumer and usability testing of wireframes, Web tool prototypes, and live website for the Health Insurance Marketplace (www.HealthCare.gov); testing of outreach and educational materials; formative research with potential users of HealthCare.gov; survey analyses; and message, terminology, concept, and creative testing to inform the development of outreach and education strategies. The results of the research will inform a comprehensive synthesis and recommendations report to assist CMS in developing the tools on the Marketplace.

• "Medicare Decision Support Research." The contract provides qualitative research support to provide CMS with the consumer perspectives needed to inform efforts to develop and improve Medicare decision support resources. This research involves usability testing; in-depth interviews, focus groups, small group discussions, and dyads/triads; online forums and panels; literature reviews, environmental scans, and desk audits; competitive analysis of industry practices and service blueprints; and secondary analysis of previous user research studies.

• "Medicare Outreach and Education." To help address the unique challenges of the Open Enrollment Period (OEP) campaign and empower beneficiaries to feel confident in reviewing and comparing their options, the contract informs the development of effective messages and materials to encourage beneficiaries to review and compare their options through quantitative and mixed methods research to provide CMS with the consumer perspectives on a variety of different Medicare topics.

Period of Performance: October 1, 2022 to September 30, 2027.

L&M holds an indefinite delivery/indefinite quantity (IDIQ) contract with the Medicare Payment and Advisory Commission (MedPAC or the Commission). The purpose of the contract is to provide MedPAC with a fast and flexible mechanism for undertaking defined projects on a potentially wide range of topics relating to Medicare.

Period of Performance: May 12, 2011 to May 11, 2020

L&M holds an indefinite delivery/indefinite quantity (IDIQ) contract with CMS to perform research supporting or evaluating a range of CMS programs and activities. The task orders issued under this contract mechanism are expected to include:

• Policy analysis and evaluation related to Medicare, Medicaid, and the Children's Health Insurance Program (CHIP)
• Demonstration design, development, implementation, evaluation, and analysis
• Measures analyses and development
• Survey design and administration
• Data collection and analyses

Under SBRAD, L&M has been awarded multiple large-scale evaluation and policy research contracts.

Period of Performance: September 27, 2019 to September 26, 2024

L&M holds an indefinite delivery/indefinite quantity (IDIQ) contract with Health Resources and Services Administration (HRSA) to provide evaluation activities in support of Bureaus and Offices within HRSA. These activities may include evaluation studies, evaluation and information syntheses, policy and environmental assessments, development, implementation, analyzing the implementation of best practices as a result of a quality improvement projects, and assessment of evaluation capacity building activities, the development and implementation of performance measurement tools and data systems.