Since our founding in 2004, L&M has grown to include researchers, economists, former health care administrators, public health specialists, and policy experts. With decades of collective health care experience, the firm continues to be led by its two founders…
Lisa H. Green, Ph.D., is founding principal of L&M and brings nearly two decades of experience as a health services researcher focused on health care access, quality and costs for populations covered under federal health care programs. She has a particular interest in how these programs impact vulnerable communities, and the role of health care reform in reducing long-standing health and health care disparities.
Dr. Green offers expertise in mixed-methods evaluation research and has conducted thousands of key informant interviews and case studies with consumer groups, providers, government agencies, and consumers across a range of health care topics. Her recent work includes directing several large-scale evaluation projects for the federal government examining how alternative payment methodologies and care delivery approaches impact health care utilization, spending, quality and patient experience. Other notable project work includes assessing and building evidence to support the business case for health care sector stakeholders to integrate health equity into their business operations. Prior to her graduate studies in health services outcomes and quality, she worked on a variety of projects assessing the impact of Medicare, Medicaid, and Children’s Health Insurance Program policies on the health care access and health outcomes of underserved populations.
Lisa holds a Ph.D. in health services and outcomes research from the John Hopkins University Bloomberg School of Public Health and a B.A. in economics and French with a concentration in international relations from Cornell University.
Myra Tanamor, M.P.P., is co-founder and principal of L&M. She has more than 20 years of experience working on health care financing and delivery issues and health communication strategies. Ms. Tanamor has conducted hundreds of cognitive interviews and key informant interviews with Medicare beneficiaries, informal caregivers, providers, and information intermediaries.
She is currently leading several projects for the Centers for Medicare & Medicaid Services (CMS), examining how consumers use quality information when choosing providers, health plans and prescription drug plans. In addition, Ms. Tanamor is currently directing a consumer research project to support the implementation of the Health Insurance Marketplace (www.healthcare.gov) website, with a particular emphasis on the consumer experience of the website for individuals and small business employers and employees. Previously, she led evaluations using qualitative and quantitative methods for CMS’s 2006 Medicare Oncology Demonstration Program and for another CMS project on Medicare Medical Savings Account plans. Prior to founding L&M, Myra managed numerous consumer research projects designed to evaluate and improve publications, forms, posters, and coverage documents, as well as efforts to strengthen the organizational capabilities of State Health Insurance Assistance Programs (SHIPs).
Myra holds an M.P.P. with a concentration in health policy from the Georgetown University’s Public Policy Institute (now the McCourt School of Public Policy) and a B.A. in psychology with a minor in political science from Northwestern University.
Lauren Blatt is a senior researcher at L&M. She has spent over a decade using qualitative and quantitative research methods and analyses to inform, evaluate, and improve health care programs and performance. Ms. Blatt is also experienced in developing materials and tools for a variety of target audiences and has conducted hundreds of key informant interviews, in-depth cognitive interviews, focus groups, and small group discussions with consumers, Medicare beneficiaries and their caregivers, health care providers, and other professionals.
She is currently serving as the project lead for the development of web-based tools to support the federally facilitated health insurance marketplace. Since 2012, she has led dozens of projects on the tools currently available on Healthcare.gov, and has conducted formative research, usability testing, consumer testing, survey research, and end-to-end testing for both the individual and SHOP Marketplaces. Ms. Blatt has also led projects that support the Centers for Medicare and Medicaid Services’ (CMS) public reporting of health care quality information, including the development and usability of Physician Compare and Home Health Compare web tools, and participated in projects on the Medicare.gov homepage, Medicare Plan Finder, and Hospital Compare web tools. Prior to joining L&M, she led a number of research efforts, including ad hoc surveys for TRICARE Management Activity’s Health Program Analysis and Evaluation Directorate, evaluations for the Centers for Disease Control and Prevention (CDC), material development and testing for CMS, and quality assurance and compliance assessments for national payer organizations.
Lauren holds a B.A., summa cum laude, in economics from the University of Pennsylvania.
Nicholas A. Byrd, M.A., is a researcher at L&M Policy Research. Mr. Byrd brings SAS programming experience working with medical claims, cost reports, and provider clinical and financial data to conduct quantitative analyses related to the public and private health care sectors.
Mr. Byrd is currently contributing to analyses for the Centers for Medicare and Medicaid Services monitoring and assessing the Inpatient Psychiatric Facility Prospective Payment System (IPF PPS), as well the evaluation for changes in Medicare Part D opioid policy. Mr. Byrd has developed a working knowledge of data sources such as the Virtual Research Data Center (VRDC) and the Integrated Data Repository (IDR), and regularly works with other primary and secondary data sources. Prior to joining L&M, Nicholas worked as a senior business analyst for a durable medical equipment provider, assisting with operational process design, application development, and profitability enhancements. In addition, Mr. Byrd has experience contributing to publications focusing on regional economic and demographic trends.
Nicholas holds a M.A. in Applied Economics from the University of North Carolina at Greensboro and a B.A. in Economics from Armstrong State University.
Betsy Brigantti, Ph.D., is a senior researcher at L&M. She brings experience in qualitative research methods, including survey development and key informant interviews. Ms. Brigantti has extensive experience in health services management, strategic planning, and project development, as well as operational experience and knowledge in the managed care industry. She has 25 years of experience in program development, implementation, evaluation, and database development and management.
Ms. Brigantti joined L&M in 2012 and is currently working on the Centers for Medicare and Medicaid Services (CMS), Task 8, Best Practices/Case Studies of Innovators project, which will provide analytic support to build a business case for addressing health equity and health disparities in health care provider, payer, and purchaser organizations. She also participated in the evaluation of the Center for Medicare & Medicaid Innovation (CMMI) Accountable Care Organization (ACO) initiative. For this evaluation, she collected data to help CMMI understand what factors are associated with an ACO’s ability to deliver quality care and control costs. Prior to joining L&M, Ms. Brigantti was the Director of Occupational Health for Consolidated Edison in the New York from 2005 to 2011, where she oversaw the day-to-day operations of an employee work readiness program with 60 clinicians and allied health professionals and managed a $4 million departmental budget.
Betsy holds a Ph.D. in health policy and management from Johns Hopkins University, Bloomberg School of Public Health. She also holds a M.S. in health services management from New York University Robert F. Wagner Graduate School of Public Service and a M.P.H. from Hunter College.
Sally Crelia, M.P.H., is a senior research director at L&M. She has extensive experience in various methods of qualitative research, program assessment, social marketing and communications.
Ms. Crelia is currently leading several projects for the Centers for Medicare and Medicaid Services (CMS), examining how consumers use quality information when choosing providers, health plans, and prescription drug plans, in both English and Spanish. She is also assisting CMS evaluate Accountable Care Organization (ACO) initiatives and providing analytic support to the CMS Office of Minority Health in developing a business case for health equity. In addition, she is assessing the extent to which United States Preventive Services Task Force (USPSTF) recommendations around clinical preventive services administered in a primary care setting have been disseminated and are currently being used, for the Agency for Healthcare Research and Quality (AHRQ). Ms. Crelia also recently managed a project to conduct formative research to inform the development of consumer-friendly websites to publicly report healthcare-associated infections (HAIs) for the Office of the Assistant Secretary for Health (ASH) and led a team of researchers in designing and implementing a cognitive testing study of the Centers for Disease Control and Prevention’s (CDC) Health Related Quality of Life (HRQOL) questions. She has completed thousands of in-depth interviews and focus groups, in English and Spanish, and key-informant interviews and case studies nationwide with consumer groups, providers, state/local government agencies, and beneficiaries on the information and health service needs of populations served by federal and state health care programs.
Sally is fluent in Spanish and holds an M.P.H. from Emory University’s Rollins School of Public Health
Colleen Dobson, M.S., is a senior researcher at L&M Policy Research. Ms. Dobson has several years of experience conducting qualitative research to support various health care communications and evaluation projects. She is experienced in conducting cognitive interviews, focus groups, and key informant interviews; developing consumer-friendly materials and tools; and performing environmental scans and literature reviews.
Ms. Dobson is currently contributing to a number of projects for the Centers for Medicare and Medicaid Services (CMS) aimed at developing and testing tools and materials to aid in consumers’ understanding of their coverage options and to encourage and support the use of quality information when selecting providers, health plans, and prescription drug plans. She is also supporting the development of web-based tools for the federally facilitated health insurance exchanges. In addition, she contributes to several of the firm’s policy and program evaluations, including an evaluation of the Pioneer and Advanced Payment Accountable Care Organization models under the Center for Medicare and Medicaid Innovation and an evaluation of CMS’ Part D opioid policy to improve opioid drug utilization controls. Prior to joining L&M, Ms. Dobson worked as a research assistant with Harvard Pilgrim Health Care’s Department of Ambulatory Care and Prevention, supporting a pediatric-based childhood healthy growth program in Boston.
Colleen holds an M.S. from the Harvard School of Public Health and a B.A. in psychology from the University of Delaware.
Julia A. Doherty, M.H.S.A., is a senior research director of L&M Policy Research. She has over 30 years of experience in health care management, policy, and research, focusing on qualitative research in health care delivery. She has held executive posts in a health maintenance organization, major academic hospital, community health center, and management consulting firm prior to joining L&M. Ms. Doherty has since led multiple qualitative and quantitative research efforts, conducted program assessment and evaluations, convened and facilitated stakeholder meetings, and managed project advisory and expert panels at the state and federal level. She has conducted over 1000 key informant interviews and case studies nationwide with providers, state agencies, regional office staff, patient advocates, beneficiaries, suppliers, manufacturers, researchers and other health care stakeholders and experts.
Ms. Doherty works on health delivery systems and issues related to value-based payment (including shared savings and bundled payment programs), provider incentives (compensation and pay-for-performance programs across the continuum of care), primary care transformation, quality measurement and care management with a particular focus on those eligible for Medicare and Medicaid (duals) as well as other vulnerable and costly populations. Currently, she is managing projects for the Centers for Medicare and Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ), examining various aspects of quality, reimbursement (value-based payment arrangements), and efficiency and transformation in public and private sector care delivery systems.
Prior to joining L&M, she also worked as a consultant with the state of Vermont’s Department of Public Health and Health Care Reform Commission on several projects involving medical homes and accountable care organizations. Earlier projects included working with the Medicare Payment Advisory Commission (on hospital payment and pharmacy costs), the Indian Health Service (Native American Research Centers for Health), and other non-profit health care providers and associations.
Julia holds an M.H.S.A. from The George Washington University and speaks Spanish and German fluently.
Camilla Dohlman is a Research Assistant at L&M Policy Research. Ms. Dohlman is currently assisting with a research project for the Centers of Medicare and Medicaid Services (CMS) concerning dual eligible beneficiaries across several demonstration states to assess their experience with the Medicare-Medicaid Alignment Initiative. In addition, she is assisting with an evaluation for CMS to understand how the Home Health Value Based Purchasing Model is affecting the delivery of home health services in the demonstration states. She is also involved with qualitative research efforts and consumer testing to inform the development of web tools for the federally facilitated health insurance exchanges mandated by the Affordable Care Act (ACA).
Prior to joining L&M, Ms. Dohlman worked at the Data Resource Center for Child and Adolescent Health, where she assisted with data preparation and analysis for the National Survey of Children’s Health and developed local level area profiles detailing prevalence of adverse childhood experiences and children’s health outcomes in various cities across the U.S.
Ms. Dohlman holds a B.A., with honors, from Johns Hopkins University in Public Health Studies.
Laura Faas is a research assistant at L&M Policy Research. Ms. Faas is currently assisting the Centers for Medicare and Medicaid Services (CMS) in a project to inform the development of web-based tools for the federally facilitated health insurance exchanges. She also supports consumer research activities around developing and testing labels, narrative, and display for the new ICH CAHPS measures that will be reported on the Dialysis Facility Compare website.
Prior to joining L&M, Ms. Faas worked as a legal intern at Community Law Wellington and Hutt Valley in New Zealand, where she conducted legal research, synthesized case files, and assisted in interviewing underserved and vulnerable groups, especially refugees and members of the indigenous Maori population. She also served as an editorial intern at the Harvard T.H. Chan School of Public Health’s FXB Center for Health and Human Rights, where she devoted her efforts to the Health and Human Rights Journal. While interning at the Boston Center for Health and Human Rights, Ms. Faas worked one-on-one with torture survivors seeking asylum to prepare them for entering the American workforce.
Laura holds a B.A., with general honors, in Anthropology from the University of Chicago, where she also received a 2015 Human Rights Fellowship from the university’s Pozen Center for Human Rights.
Katherine Ianni is a Research Assistant at L&M Policy Research. Ms. Ianni currently works on an evaluation project with the Agency for Healthcare Research and Quality (AHRQ) on both general project management and implementation of the Registry of Patient Registries (RoPR) Outcome Measures Framework. In addition, Ms. Ianni is supporting a project for the Medicare Payment Advisory Commission (MedPAC) regarding insurers’ criteria for post-acute care providers and a project for Inpatient Psychiatric Facility Prospective Payment System (IPF PPS).
Prior to joining L&M, Ms. Ianni worked as an intern for the Delaware Department of Health and Social Services in the Bureau of Communicable Disease, where she managed the database for the Hepatitis C surveillance program through data collection and analysis, designed physician surveys, and assisted in writing the Hepatitis C Surveillance manual for the Bureau. This experience was supported by the David G. Smith Summer Internship in Health and Social Policy Fellowship, which Ms. Ianni was awarded by the Swarthmore College Social Science Division.
Ms. Ianni holds a B.A. in Economics from Swarthmore College.
Maya Jean-Baptiste is a research associate at L&M policy research. She is currently assisting the Department of Labor (DOL) in a project to research and report on the outcomes of paid leave laws on new parents and caregivers of elderly family members in California, New Jersey, and Rhode Island. In addition, she participates in several qualitative research activities by the Centers for Medicare and Medicaid Services (CMS) to inform the development of web-based tools on the federally facilitated health insurance exchanges. Ms. Jean-Baptiste is also involved in an effort by CMS to evaluate private insurers’ adherence to Medicare Part D marketing and outreach guidelines.
Prior to joining L&M, Ms. Jean-Baptiste interned at Adventist HealthCare, Center for Health Equity and Wellness. There, she evaluated and provided recommendations for the Breast Cancer Screening program at Shady Grove Adventist Hospital. She also helped to enhance data collection and utilization for various community outreach programs at the Center.
Maya holds a B.S., summa cum laude, from the University of Maryland in public health science.
Margaret Edder Johnson, M.B.A., is a senior researcher at L&M. Margaret joined L&M in 2010, bringing with her 14 years of experience in health care management, policy, and research. She brings skills in primary research data collection, including conducting key informant interviews with providers, consumers, and employers; in-depth cognitive interviews, small group discussions, and focus groups with health care consumers; analyzing the data from primary data collections; as well as strategic planning, and process and flow mapping/diagraming.
Mrs. Johnson is currently working with the Centers for Medicare and Medicaid Services (CMS) on two projects including, evaluating the Center for Medicare & Medicaid Innovation (CMMI) accountable care organization initiatives, and developing employer focused web-based tools to support the federally facilitated health insurance exchanges. She is also overseeing a project for the Department of Labor looking at the impact of new paid leave laws, where she will conduct small groups discussions with consumers most likely impacted by the new laws. Before joining L&M, Mrs. Johnson spent nine years in management positions in a national home-infusion services and specialty pharmacy-distribution company, working extensively in health care operations and finance management. Prior to these positions, Mrs. Johnson spent several years working in health policy research and consulting, focused primarily on federal health care programs.
Margaret holds an M.B.A. in health administration from the University of Colorado and a B.A. in economics from Mary Washington College (now the University of Mary Washington).
Ferhat Q. Kassamali, M.S., M.P.H., is a senior researcher at L&M. He joined L&M in 2009 and has over 13 years of health care consulting experience. Mr. Kassamali has expertise in financial analysis and modeling, strategic planning, business and operations process mapping, alignment and improvement, prospective payment systems, program evaluation, and general health care policy and research.
He is currently leading an evaluation of the Centers for Medicare and Medicaid Services’ (CMS) changes in Medicare Part D opioid policy, as well as working on an evaluation of the Center for Medicare & Medicaid Innovation (CMMI) Accountable Care Organization (ACO) Initiative. Other recent projects at L&M have involved physician practice expense payments, Medicare administrative contracting, and evaluating methods to combat fraud, waste, and abuse. Before joining L&M, Mr. Kassamali worked as a management consultant, advising hospitals on various financial, strategic, and operational matters, including strategic planning, ambulatory network development, cost-effectiveness, organizational alignment, and operational improvement. Prior to that, his consulting work focused primarily on health care finance, working with a range of clients on issues related to Medicaid financing, Medicare’s prospective payment systems (inpatient, outpatient, ambulatory surgery center, and long-term care hospital), hospital service-line development, and due diligence for mergers and acquisitions transactions.
Ferhat holds an M.P.H. in health management from the Yale School of Public Health in conjunction with the Yale School of Management as well as an M.S. in human genetics and a B.S. in biology from McGill University.
Kathryn E. Linehan, M.P.H., has been a senior researcher at L&M Policy Research since 2013. She has more than 17 years of policy analysis experience in Medicare payment, private insurance markets, health care spending, and program evaluation.
She is currently working on the evaluation of Medicare accountable care organizations for Center for Medicare & Medicaid Innovation in the Centers for Medicare and Medicaid Services (CMS), where she is responsible for integrating, analyzing, and reporting on findings from secondary data analysis and primary data collection. As part of another evaluation for CMS, she is analyzing Medicare data on quality, plan characteristics, and enrollment to assess the effect of the Medicare Advantage (MA) quality bonus payment demonstration on changes in Medicare spending, MA enrollment, and star ratings.
Ms. Linehan also has nearly nine years of experience with two Congressional support agencies: the U.S. Government Accountability Office and the Medicare Payment Advisory Commission analyzing Medicare payment policies and recommending payment refinements for various sectors including Medicare private plans, durable medical equipment, prescription drugs, physician services, skilled nursing facilities, and hospice. Before joining L&M, Ms. Linehan was a principal policy analyst with the National Health Policy Forum where she wrote papers and planned and managed expert panel discussions on current topics and debates in Medicare payment and private insurance topics. She has also held positions with Alicia Smith and Associated, LLC.
Kathryn received her M.P.H. from the University of Michigan and a B.A. with honors in English from Oberlin College.
Heather McPheron, M.P.H., is a senior researcher at L&M. Ms. McPheron joined L&M in 2012, bringing a decade of health care consulting and industry experience, including work with hospitals, federal agencies, and community organizations on a range of strategic and operational initiatives. She has expertise in operational alignment and improvement, financial forecasting and analytic modeling, strategic planning, and program evaluation.
Ms. McPheron is currently working on several projects for the Centers for Medicare and Medicaid Services (CMS), including an evaluation of the Center for Medicare & Medicaid Innovation (CMMI) to assess the extent to which Accountable Care Organizations achieve care delivery goals to improve population health, enhance patient experience, and control the cost of care for Medicare beneficiaries. She is also leading a project for the CMS Office of Minority Health to provide the office with analytic support, specifically building the evidence base to guide the adoption of interventions aimed at addressing health equity and disparities in health care provider, payer, and purchaser organizations. Before joining L&M, Ms. McPheron worked in management consulting, advising a broad range of health care providers, including integrated delivery systems, academic medical centers, and health systems. Ms. McPheron’s areas of focus included ambulatory and inpatient access and throughput improvement, capacity management, capital and recruitment planning, and development of service line strategies. She also worked in a corporate strategy role for a large independent dialysis services provider. Prior to that, she spent several years working in health policy research and consulting, focused primarily on federal programs.
Heather holds an M.P.H. in health care management from the Yale School of Public Health in conjunction with the Yale School of Management, and a B.A. in health care administration from the University of Connecticut.
Brant Morefield, PhD, joined L&M as a senior researcher in 2014. Brant brings research experience in health policy, payment reform, and conducting quantitative analyses of individuals’ health outcomes and changes in individuals’ health over time.
Previously, Brant has worked to identify and evaluate the quantitative-oriented questions related to the success of Accountable Care Organizations and participants of the Bundled Payments for Care Improvement initiative in meeting the triple aims of better care, better health, and lower costs.
He has also conducted analyses in support of Hospice Payment Reform and worked to rebase and update Medicare home health payments for the Home Health Prospective Payment System. In addition to payment reforms, Brant has worked on analyses to evaluate and update the national Nursing Home Compare rating system presented by the Centers for Medicare and Medicaid Services and evaluate outcomes of implementing standards interventions for antibiotic prescriptions for AHRQ.
Brant holds a PhD in Economics from the University of North Carolina at Greensboro, an MA in Applied Economics from the University of North Carolina at Greensboro, and a BA in Economics from the University of North Carolina at Chapel Hill.
Kelly Moriarty is a senior researcher at L&M. She has spent nearly two decades conducting health care research, focusing on consumer research and communications, materials development and testing, quality measure development, and program implementation and assessment. Mrs. Moriarty has conducted hundreds of cognitive interviews with Medicare beneficiaries and their caregivers; moderated focus groups with consumers and providers; convened technical expert panels; and conducted key informant interviews with consumer groups, providers, and state and local government agencies.
Mrs. Moriarty is currently contributing to several projects for the Centers for Medicare and Medicaid Services (CMS). She is the project manager for a contract that includes several studies aimed at improving communications around coverage, quality, and choice within the Medicare program. She is also leading the qualitative research activities for an evaluation of Medicare Part D’s opioid policy and contributing to projects to explore consumer experiences with the Medicare-Medicaid Financial Alignment Initiative. Prior to joining L&M, she led numerous projects to consumer test Medicare forms, publications, and Web tools, managed projects to develop quality measures for Medicare Part D and for end-stage renal disease, and developed model marketing materials for Medicare Part D.
Kelly holds a B.A. in religion, with a focus in bioethics, from Princeton University.
Heather Onuma, M.P.H, is a senior researcher at L&M. She has spent 10 years working on public health and health communications issues, focusing on community health improvement, health policy and advocacy, youth development and vulnerable populations.
Ms. Onuma is currently working on two projects for the Centers for Medicare and Medicaid Services (CMS). The first is focused on research and development of web-based tools to help consumers make health plan decisions and choices using the federally facilitated health insurance marketplace, on both the individual and Small Business Health Options Program portals. She is also conducting research with dual eligible beneficiaries across several demonstration states to assess their impressions of and experience with the Medicare-Medicaid Alignment Initiative. She is also assisting with a DOL-sponsored assessment of individuals’ impressions of the paid leave law in California. Before joining L&M, Ms. Onuma spent five years working at a city-based public health department in Southern California, leading strategic planning initiatives focused on community-wide health improvement and public health emergency preparedness. She has also worked as a consultant for municipal, county, state and federal government agencies, academic institutions, and private foundations.
Heather holds an M.P.H. with a concentration in community health sciences from the UCLA School of Public Health and a B.A., cum laude, in cultural anthropology from Princeton University.
Sarah Rosenblum is a research associate at L&M Policy Research. Ms. Rosenblum is currently assisting the Centers for Medicare and Medicaid Services (CMS) in a project to inform the development of web-based tools for the federally facilitated health insurance exchanges. Additionally, she participates in usability testing efforts for the Medicare.gov and Healthcare.gov websites, including the federally facilitated health insurance exchanges. Ms. Rosenblum also supports consumer research activities with Medicare beneficiaries to assist CMS in evaluating and improving communication tools such as the Medicare Plan Finder. She is also participating in survey and cognitive testing efforts to define effective strategies for engaging consumers in the use of quality health care data via technology-based communication and personal engagement strategies.
Prior to joining L&M, Ms. Rosenblum worked as a research assistant for the Cornell Research Program on Self-Injury and Recovery (CRPSIR), where she coded qualitative interviews of self-injurers and their parents. She also assisted Dr. Elaine Wethington with her research on aging and health, specifically on the topics of turning points and stress. Ms. Rosenblum also worked at the UConn Health Center’s Center on Aging, where she conducted interviews for the Money Follows the Person (MFP) program.
Sarah holds a B.S., with high distinction, in human development from Cornell University.
Ellen Rumsey is a research associate at L&M Policy Research. Mrs. Rumsey is currently assisting the Centers for Medicare & Medicaid Services (CMS) in a project to assess the compliance of Part D Sponsors’ websites with the Medicare Marketing Guidelines. She also participates in the refinement of the Inpatient Psychiatric Facility Prospective Payment System (IPF PPS) by contributing to quantitative analyses of cost reports and inpatient psychiatric claims data. Additionally, Mrs. Rumsey assists the Agency for Research Quality in the evaluation of the U.S. Preventive Services Task Force (USPSTF) recommendations on improving evidence-based preventive measures.
Prior to joining L&M, Mrs. Rumsey worked as an intern at St. John Providence Health System where she identified outreach programs needed to address health disparities in the Metro Detroit area.
Ellen holds a B.S. in psychology, with honors, and a specialization in health promotion from Michigan State University.
Monica Sarmiento, M.A., is a senior researcher at L&M Policy Research. She joined the company in 2012 and has over 12 years of experience in the areas of project management, health care research, and quality assurance.
She is currently leading a Centers of Medicare and Medicaid Services (CMS) effort to assess Part D Sponsors’ compliance with the Medicare Marketing Guidelines (MMGs). Ms. Sarmiento also leads consumer research activities with Spanish-speaking beneficiaries to assist CMS in evaluating and improving the Spanish version of its Medicare Plan Finder tool. She contributes to a number of projects for CMS, including tasks aimed at improving Medicare beneficiaries’ understanding of health plan quality and choice. She has also been involved in a CMS effort to develop materials that employers can use with employees who are aging into Medicare to help them understand the Medicare enrollment decisions they need to make. Ms. Sarmiento has also assisted CMS in a project to inform the development of web-based tools for the federally facilitated health insurance exchanges.
Monica is fluent in Spanish and holds an M.A. in applied sociology from American University.
Claudia L. Schur, Ph.D., is a senior research director of L&M Policy Research. She has more than 30 years of experience in health policy research, program evaluation, and survey design and implementation. Her quantitative research has relied on Medicare, Medicaid, TRICARE, and private claims data as well as a large number of national health-related surveys to explore access to care for vulnerable populations, choice of insurance coverage, the effect of coverage on use of services, healthcare drug spending, and Medicare provider payment issues. As part of her work on provider payment and healthcare reform, Dr. Schur has designed surveys of a variety of healthcare providers — focused on inputs to the Medicare physician fee schedule, physician participation and engagement with ACOs, challenges in home healthcare referrals and admissions, and quality improvement initiatives in rural hospitals — as well as patient surveys targeting persons with MS, persons with HIV/AIDS, and Medicaid/CHIP enrollees. She has also used qualitative methods such as site visits, focus groups, and semi-structured telephone interviews and has convened expert panels to inform survey designs and research studies. Her research has been disseminated in peer-reviewed journals such as Health Affairs, the American Journal of Public Health, and the Journal of Rural Health as well as through policy briefs and conference presentations.
Prior to joining L&M, Dr. Schur led a multi-year effort for the Maryland Health Care Commission, maintaining and enhancing Maryland’s private payer claims database and conducting varied analyses on spending, service use, and payment as well as conducting assessments of the impact of legislation on various stakeholder groups. Her project management experience spans over 15 years in three organizations, where she has directed large research studies, managed organizational and contract budgets, and directed multi-disciplinary staff.
She holds a Ph.D. in economics from the University of Maryland and a Bachelor’s Degree in economics from Brandeis University.
Vladislav Slanchev, Ph.D., is a Senior Researcher at L&M Policy Research. Dr. Slanchev brings research experience in public policy evaluation, aging, survey design and development of quantitative models to assess the determinants of individuals’ decisions and outcomes. His current work includes evaluating effects of alternative primary care delivery models on Medicare beneficiaries’ health outcomes and utilization of health care services
Before joining L&M, Vladislav developed an empirical model to assess the effects of market variables sensitive to public policies, such as wages and childcare prices, on children’s cognitive development. Dr. Slanchev also conducted research assessing respondents’ willingness to link their survey responses to administrative records. He participated in questionnaire design and development of protocols for linking administrative records for the nationwide longitudinal study Add Health Parent Study.
Vladislav holds a Ph.D. in Economics and a Master’s Degree in Economics from Duke University, a Master Degree in Economics from Central European University in Hungary, and a Bachelor’s Degree in Economics from Sofia University in Bulgaria.
Russ Tisinger, Ph.D., is a senior researcher at L&M. Mr. Tisinger joined L&M in 2014, bringing with him a background in health policy and communication research. He spent four years conducting evaluations of Medicare and other federal health programs at the U.S. Department of Health & Human Services Office of the Inspector General. He also brings communication research expertise, having designed public opinion surveys and messaging experiments on a variety of health-related issues. As a survey researcher at Social Science Research Solutions, he helped design and manage national survey projects for the Kaiser Foundation, the Harvard School of Public Health, the Pew Center for the People & the Press, National Public Radio, and the Washington Post. In addition to his experience in analyzing quantitative survey and Medicare claims data, he has training in conducting focus groups as well as summarizing and analyzing focus group data.
Mr. Tisinger currently works on a number of projects for the Centers for Medicare and Medicaid Services (CMS), focusing on consumer research and communications, materials development and testing, and quality measure development. He is conducting formative research to support CMS&rsuo;s initiatives to publicly report health care quality information and consumer research for CMS to support the development of the federally facilitated health insurance exchanges.
Russ holds a Ph.D. from the University of Pennsylvania&rsuo;s Annenberg School for Communication and a B.A. in political science from Davidson College.
Lisa Tomai, M.S., is a senior researcher at L&M Policy Research. She has over 20 years of experience in healthcare analytics and research across a variety of settings. Ms. Tomai has worked extensively with large claims and administrative databases, including Medicare, Medicaid, Worker’s Compensation, and commercial carriers. Her recent initiatives involve analytic design, data management, and software development for the evaluation of various federal and state programs for innovative care delivery and alternative payment models. Ms. Tomai is proficient in SAS programming, and has extensive experience working in the Chronic Condition Warehouse (CCW) databases within the CMS Virtual Research Data Center (VRDC).
Prior to joining L&M, Ms. Tomai worked in a number of diverse settings including commercial insurance, managed care organizations, independent and other small business consulting. Her areas of focus have included Medicare fraud and abuse, provider profiling design and implementation, clinical outcomes monitoring, and development of pharmaceutical opioid utilization and diversion detection and monitoring methods.
Ms. Tomai holds a Master of Science in Public Policy Analysis from the University of Rochester.
Alyson Marano Ward, R.N., M.P.H., is a senior researcher at L&M. She has spent nearly a decade working on public health issues for the underserved, including rural pediatric and Medicare, and Medicaid-eligible populations.
Ms. Ward is presently leading a project under subcontract to Delmarva Medical Foundation, conducting an annual external review of Medicaid managed care plans for the District of Columbia’s Department of Health Care Finance. In addition, she is contributing to projects sponsored by the Centers for Medicare and Medicaid Services (CMS) that support the agency’s efforts to publicly report health care quality information across various provider types, including Dialysis Facilities, Home Health Agencies, Hospitals, and Nursing Homes. Ms. Ward also leads a CMS effort to gather accurate and comprehensive information regarding available services and supports for people with autism spectrum disorders. She was also part of the team evaluating Accountable Care Organizations (ACOs). Prior to joining L&M, Ms. Ward worked as a research nurse for a comprehensive cardiovascular disease risk-reduction surveillance program, which aimed to lower the high prevalence of heart diseases and diabetes among children and their families in Appalachia. She also served as a senior consultant at BearingPoint working on projects sponsored by the U.S. Department of Health and Human Services.
Alyson holds an M.P.H. with a concentration in maternal and child health from the Boston University School of Public Health and a B.S. in nursing from Georgetown University.